If you would like to reach out, just drop us a line at contact@ziamartina.com.

How much are shipping fees and when do you ship the order?

Shipping fee differs by the item and destination, and will be calculated at checkout. We ship items in stock the next business day. Please see our shipping policy for more detail. 

When will my order arrive?

We strive to fulfill orders placed before 11am ET on the same day, Monday to Friday. Delivery typically takes 1-4 business days with Standard and 1-2 business days with 2-day Priority within the contiguous US. Please note that shipping delays do happen from time to time.

Do you offer refunds?

If for any reason you are not satisfied with your purchase, just drop us a line at  contact@ziamartina.com.

We will ask you to return the product to us and issue a full refund to your original payment method once we receive the item. Please note that you will be responsible for return shipping costs.

Can I cancel my order once it is placed?

We can't guarantee it, but drop us a line and we'll be happy to help if the order hasn't been fulfilled yet!

Do you have a return policy?

Yes, you can see it here.

What methods of payment do you accept?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.